Fulfilment
Collection-only is fine
Start with customer collection and add delivery later. If you already have delivery arrangements, configure them when your shop is ready.
For Basildon shops
Sell online. Stay local. Keep control.
Put your products in front of local shoppers. Offer collection, delivery, or both, while keeping payment with your own provider.
Search online. Buy nearby. Keep money local.
How it works
From enquiry to your first local order
- 1
Send a shop enquiry
Tell us about the shop, likely payment route, and whether you want collection, delivery, or both.
- 2
Add shop settings
Set opening hours, contact details, and ordering preferences.
- 3
Add products
Use manual entry, Quick Entry, or photo drafts.
- 4
Choose fulfilment
Offer collection, delivery, or both. Collection-only is fine.
- 5
Choose payment
Start with a suitable shop-owned payment route.
- 6
Complete admin approval
We check the shop before its public storefront is enabled.
- 7
Welcome local customers
Once approved and enabled, shoppers can find and order from you.
Your catalogue
Start with your best sellers
You do not need your whole shop online on day one. Begin with 20 to 50 popular products, then expand using Quick Entry, photo drafts, and catalogue editing.
Simple public-beta pricing
No order, no platform fee.
No setup fee during public beta. There is a 50p platform fee per order, and your shop keeps its product revenue.
Delivery or rider costs and payment provider fees may apply separately depending on your shop setup.
50pplatform fee per orderNo platform fee when there is no order
Your payments
Keep control of how customers pay
You do not need to change payment provider just to get started. Basildon Delivery does not store card details, and payment goes directly to the shop through the shop's selected route.
Start simply
Use manual or shop-terminal payment where it suits your operation.
Use payment links
Generic HTTPS payment links and Verofy PayLink-style flows can support shop-owned payment.
Connect hosted checkout
Hosted checkout adapters can be used only when they are connected, configured, and tested.
Shop FAQ
Questions before you enquire
Do I need to change payment provider?
No. Start with a supported shop-owned route that fits your setup.
Can I offer collection only?
Yes. Collection-only is fine, and delivery can be added later.
Can I start with a small catalogue?
Yes. Start with 20 to 50 best sellers and expand over time.
Who handles refunds?
The shop remains responsible for its customer payment and refund route, with platform tools and guidance where supported.
Who handles customer support?
The shop handles product and order questions. Basildon Delivery provides platform support and keeps support history separate.
How much does it cost?
There is no setup fee during public beta and the platform fee is 50p per order. Separate delivery/rider and payment provider costs may apply.
Can I pause ordering?
Yes. Approved shops can pause ordering without deleting their catalogue.
When does my shop go live?
An enquiry starts the conversation. We will keep shop setup private until payment, catalogue, and approval checks are ready.
Join the public beta
Start local. Start manageable.
Send a shop enquiry now, then we can help you prepare once the right payment route is ready.